Support

Last updated: July 2026 · العربية

SalonMawid is a salon appointment management platform. If you need help with your account, bookings, billing, or anything else, we are happy to assist.

Step-by-step tutorials

For account setup, booking pages, home-service areas and team access, visit the SalonMawid Tutorial Academy. Every lesson follows the real app screen by screen.

Contact us

WhatsApp us at +965 6559 1921 — the fastest way to reach us.

Email support@salonmawid.com. To help us resolve your request quickly, please include:

• Your business name.
• The email address or phone number on the account.
• Screenshots of the issue, if applicable.

You can also send us a message through our contact form.

We aim to respond within 1 business day.

Where we work from

SalonMawid is built and operated from Kuwait. The company behind it is Amalys Company for Private Software Design and Programming, registered in Kuwait (Commercial Registration No. 548750), Kuwait City, Kuwait. Our team works Kuwait time (GMT+3), so please read the response time above against that clock.

Account and data deletion

You can delete your account directly in the app under More → Account → Delete account, or request deletion by emailing support@salonmawid.com.

Legal

See our Privacy Policy, Terms of Service, and Refund Policy.