Reviews & reputation

Salon reviews: from a forgotten ask to a ready-to-share card

You did great work, and your client walked out genuinely happy, but nobody asked her for a review in that moment, so the chance slipped away like it always does. The result is that your Google listing carries more reviews from other salons than your own, even though your clients really are satisfied.

Not a satisfaction problem

The problem isn’t satisfaction, it’s the timing of the ask

The satisfaction is real, but asking manually means remembering to do it in the middle of a busy day, phrasing it so it doesn’t feel pushy, and sending it while the visit is still fresh in her mind.

Every day you wait makes a review less likely to arrive. An automatic ask, sent at the moment a visit is marked complete, removes the remembering entirely.

A finished visit in the SalonMawid app, the moment that triggers the review request

“You decide which reviews the world sees, a review you don’t feature stays private between you and her.”

Your salon decides, not the system
How it actually works

From a happy client to a public review, automatically

An automatic ask, at the right moment

The instant a visit is marked complete, she gets a WhatsApp request in her own language, with no message and no reminder needed from you.

A review page, not a login wall

Her link opens a plain page in her browser: stars, a comment, up to three photos. No account, no app, nothing to install.

From a review to a ready-to-post card

Any five-star review you feature becomes a portrait card with your logo, colors and her own photo, one link to save or share.

Don’t miss Google either

A good visit becomes a review new clients actually see

Once your client submits her review she lands on a thank-you page, and that page can carry your salon’s Google link. She is already in the moment of saying something kind, which is exactly when asking for a public review works, rather than days later when the visit has faded.

Nothing here is star-gated: every client sees the same thank-you page, whatever she rated. What you control is which reviews get featured on your own booking page.

The same tools, in your hands

Where reviews live inside your day

The day's visits on the Today screen
Complete a visit
Your client list in the SalonMawid app
Every client, every visit
Your booking page, live and shareable
Your page, where featured reviews land

Try your booking page and reviews free for 14 days

No card required, and we’ll help you get fully set up within a day.

Questions

Frequently asked

Does the review request go out automatically to every client, or do I have to ask myself?

Automatically. The moment a visit is complete, your client gets a WhatsApp message asking for her review, with a link that needs no login, and no message from you.

What happens to reviews under five stars?

They land on your own reviews screen and are never published automatically anywhere. You decide which reviews go public with a "feature" toggle, anything you don't feature stays private between you and your client.

How does a review turn into an Instagram post?

Any five-star review you feature can become a ready-to-share portrait card, carrying your salon's logo and colors, and your client's own photo if she attached one.

Do my clients need an account or an app to leave a review?

No. It's a plain review page that opens straight from the WhatsApp message, no login, no app.

What about Google reviews?

After your client submits her review she lands on a thank-you page that can carry your Google review link, turning a good visit into a public review new clients actually see.